Sheffield-based care service rated inadequate over staff shortages

The CQC has rated a home care service, where “substantial and frequent” staff shortages were said to put people at risk, as inadequate.

 

Watchdog inspectors found Sheffield-based Solsken Limited, which cares for patients in their own homes, did not have enough staff “to keep patients safe from avoidable harm and to provide care and treatment”.

 

The CQC ruling came following a full inspection in February this year, to follow-up on a warning issued to the service in July 2021 to make significant improvements.

 

Solsken Limited said it was “extremely disappointed” by the latest inspection findings and promised to addressed concerns.

 

The report said that over half of the families inspectors spoke to raised concerns about staffing and said they were regularly having to provide care themselves due to a lack of staff and that this was affecting their own health.

 

However, it went on to say that care records were “holistic and personal” and some patients and their families said staff treated patients with kindness and compassion, respected privacy and took account of individual needs.

 

In a statement issued following the ruling, the service said “Solsken are extremely disappointed with the findings of our most recent report and have taken onboard all recommendations from the Care Quality Commission.  We will endeavour to address all points raised and to ensure Solsken delivers a safe and effective service to all.”

 

Chadwick Lawrence’s specialist team of clinical negligence lawyers have years of experience in medical negligence claims, providing support and guidance after life-changing events.  Not only do we represent clients in Yorkshire, but because of our reputation we also represent clients nationally.

 

If you believe that you or a relative may have been injured as a result of clinical/medical negligence, please call for free legal advice from our medical negligence solicitors on the freephone number below.

 

Posted by Karen Motley, Clinical Negligence Department, Chadwick Lawrence LLP (tonymay@chadlaw.co.uk ), medical negligence lawyers and clinical negligence solicitors in Huddersfield, Leeds, Wakefield and Halifax, West Yorkshire.

 

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